Service
24/7 Follow-the-Sun On-Call
Your team sleeps. Ours doesn’t.
Based in Australia’s timezone, we cover the overnight hours for European and US teams — the window when things break and nobody wants to wake up. Production cover without the cost of a night-shift hire.
Who it’s for
European and US teams needing overnight cover, and AU teams with after-hours risk.
What’s included
- 24/7 follow-the-sun coverage from UTC+11
- Tiered SLA (response time + coverage hours)
- Incident response & coordination
- Escalation paths defined with you
- MTTR tracking & post-incident reviews
- Monthly reliability reporting
The outcome
Production cover during your overnight — without the cost or churn of a night-shift hire.
Book a free infrastructure review.
30 minutes, no pitch. We’ll look at where you are, flag the biggest risks, and tell you the right next step — whether or not it’s us.
Based in Melbourne, serving Australia, Europe & the US.